Service Animal Agreement
This policy has been developed in partnership with the Oregon Restaurant and Lodging Association and in compliance with the Department of Justice Americans with Disabilities Act (ADA) regulations to ensure that all of our guests have an enjoyable stay.
Service animals are welcome at TheOrenco! In compliance with the Department of Justice ADA regulations, a service animal is defined as “a dog that has been individually trained to do work or perform tasks for an individual with a disability.” The task(s) performed by the dog must be directly related to the person’s disability.
Emotional Support Animal (ESA) “companion” and “comfort” dogs are not service animals protected by the ADA and are subject to our standard hotel pet policy (allowed only in Courtyard King rooms, $20/night charge). If you have a pet that is not a service animal, we respectfully request that you honor the good work of service animals by not claiming that your pet is a service animal.
Our Policy
- Service animals must be housebroken.
- Service animals must never be left unattended in guest rooms.
- When a service animal is outside of the guest room:
○ It must always be under the control of its handler, and
○ It must have a harness, leash, or other tether, unless either the handler is unable because of a disability to use such a device or use of it would interfere with the service animal’s safe, effective performance of work or tasks, in which case the service animal must be otherwise under the handler’s control (e.g., voice control, signals, or other effective means). - It is grounds for eviction if a service animal is threatening people, barking,
or otherwise out of control and/or creating a disturbance, and the dog’s
handler does not take prompt and effective action to control it.
By signing this document, I acknowledge and agree to all the policies above. I also
agree that should any of these policies be violated, I may be subject to immediate
eviction without any refund. I further agree to reimburse the property for any
damages caused by my service animal. I authorize charges to my payment card for
any such liability and/or damages, and I acknowledge that I shall in any event
remain personally liable for the same.