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Service Animal Agreement

This policy has been developed in partnership with the Oregon Restaurant and Lodging Association and in compliance with the Department of Justice Americans with Disabilities Act (ADA) regulations to ensure that all of our guests have an enjoyable stay.

Service animals are welcome at TheOrenco! In compliance with the Department of Justice ADA regulations, a service animal is defined as “a dog that has been individually trained to do work or perform tasks for an individual with a disability.” The task(s) performed by the dog must be directly related to the person’s disability.

Emotional Support Animal (ESA) “companion” and “comfort” dogs are not service animals protected by the ADA and are subject to our standard hotel pet policy (allowed only in Courtyard King rooms, $20/night charge). If you have a pet that is not a service animal, we respectfully request that you honor the good work of service animals by not claiming that your pet is a service animal.

Our Policy

  • Service animals must be housebroken.
  • Service animals must never be left unattended in guest rooms.
  • When a service animal is outside of the guest room:
    ○ It must always be under the control of its handler, and
    ○ It must have a harness, leash, or other tether, unless either the handler is unable because of a disability to use such a device or use of it would interfere with the service animal’s safe, effective performance of work or tasks, in which case the service animal must be otherwise under the handler’s control (e.g., voice control, signals, or other effective means).
  • It is grounds for eviction if a service animal is threatening people, barking,
    or otherwise out of control and/or creating a disturbance, and the dog’s
    handler does not take prompt and effective action to control it.

By signing this document, I acknowledge and agree to all the policies above. I also
agree that should any of these policies be violated, I may be subject to immediate
eviction without any refund. I further agree to reimburse the property for any
damages caused by my service animal. I authorize charges to my payment card for
any such liability and/or damages, and I acknowledge that I shall in any event
remain personally liable for the same.

Pet Policy

At TheOrenco, we’re happy to welcome furry friends! To ensure that all of our guests have an enjoyable and relaxing experience, we ask that you take the time to read through our Pet Policy and adhere to the following rules. For service animals, please review our Service Animal Policy.

Our pet fee is $20/night, and pets are only allowed in our Courtyard King hotel rooms. With your pet fee, we provide the use of a dog bed, dog bowl, dog towel (for muddy paws), and a few yummy dog treats from Trader Joe’s!

  • Please be a responsible pet owner and clean up after your pet. Let us know if you need supplies—the park is just 73 feet away!
  • Please utilize the complimentary dog bed, not our fancy linens, for your pet to lay. Allowing your pet to lay on our linens may result in additional cleaning fees to remove the pet hair.
  • Pets must be well-behaved and house-trained.
  • Do not leave your pet unattended in the hotel room! Anxious pets often bark when left alone, ruining the quiet enjoyment of our other guests.
  • Pets are not allowed in common areas of TheOrenco—only your room and private courtyard.

By signing this document, I acknowledge and agree to all the policies above. I also agree that should any of these policies be violated, I may be subject to immediate eviction without any refund. I further agree to reimburse the property for any damages caused by my pet. I authorize charges to my payment card for any such liability and/or damages, and I acknowledge that I shall in any event remain personally liable for the same.